Refund Policy

Overview

At XYRANELIX, we are committed to providing exceptional products and services. In the event that you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure a smooth and satisfactory experience.

Eligibility for Refunds

Refund requests must be submitted within 30 days of purchase. To be eligible for a refund, you must provide proof of purchase and ensure that the product is in its original condition.

Non-refundable Items

• Gift cards
• Downloadable software products
• Certain personal care items

Process for Refunds

To request a refund, please contact our customer service team at [email protected]. Once your request is received, we will inspect the product and notify you via email of the approval or rejection of your refund.

Approved Refunds

Approved refunds will be processed within 7-10 business days, and the credit will automatically be applied to your original method of payment. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Contact Us

If you have any further questions about our refund policy, please do not hesitate to contact us at: